The Role

At Zenduty, we help customers recover from downtime faster and learn more from incidents that impact their end-users. Modern engineering teams consider site reliability as be one of the cornerstones of their business. Managing complex infrastructure is tough, and handling production incidents is even tougher.

Our goal is to be a complete site reliability engineering suite that helps teams build intelligence into their production operations and put the processes in place that can help them deliver solid SLAs to their customers.

We are a fast-growing SaaS company and we are backed by some of the best SaaS VCs and some amazing Angel investors in India and the US.

We are looking for someone with a flair for technical writing along with prior software engineering experience and content marketing skills who can help us communicate our brand and the value proposition of our products and services to our existing and potential customers.

The Job:

Manage our Product and API documentation along with all our SDKs

Interact with our customers regularly and write whitepapers and blogs around popular technical use cases

Manage distribution and syndication of content across online and offline channels

Own and cultivate the development of Zenduty’s developer community on Slack, LinkedIn, Twitter, and other channels

Be the face of the company at developer events in India and abroad

Handle customer feedback on our product and APIs and relay them to engineering

Manage developer events and meetups - in-office or remote

Keep a pulse on the broader developments within Infrastructure, SRE, DevOps and software engineering

About You:

You are passionate about the DevOps, Site Reliability, or Dev Tools space in general

You have at least 1 year of experience in a software engineering role

You love writing and talking about tech, in a way that's simple enough for anyone without a tech background to understand

You are a quick learner and a great listener

You have written tech blogs in the past and have a strong command of the English language

You are a natural at community building

You love writing changelogs and boasting about new releases

You get brownie points for having:

Any podcasting experience

Any community experience

API documentation experience

Contributions to Open Source Software

Job Perks:

You will get a competitive salary

You get to work with an awesome team(which you'll make even awesom-er)

You will get flexible work hours and WFH options

You will get the systems and accessories of your choice

We party every Friday night and when we reach important milestones

You will get to network with industry experts and tech investors

You will get half a workday every week to work on your own pet projects and we’ll pay for your server costs